NoCut privacy policy

Last updated: September 26, 2026. GetNoCut operates NoCut.

Information we use

We use store identifiers, Shopify access credentials and available merchant session details to operate the app. We store selected product information, offer settings, short-lived purchase references, and upsell order references, amounts, currencies, and test status. For the cart drawer, we store hashed session identifiers, offer views and add-to-cart events, product variant identifiers, amounts, and currencies. We also store aggregate product-pair counts used for recommendations. Shopify sends order information to verify upsells and refunds. We do not request card numbers or store customer shipping addresses or payment credentials.

Purpose and providers

We use this information to provide optional cart and post-purchase offers, recommend products and compare offer performance, authenticate merchants, report verified results, support the app, and handle privacy requests. The service is hosted on Render and integrates with Shopify. We do not sell this information or use it for unrelated advertising. Hosting and platform providers process information to deliver their services.

Customer consent

NoCut checks Shopify's Customer Privacy API before sending optional cart-offer analytics. If Shopify reports that analytics processing is not allowed, or if the consent service is unavailable, NoCut does not send those events. A later consent change applies to the next event. Essential cart functions can still operate without optional analytics.

Retention and removal

Expired unused quotes are removed after one day. Purchase analytics are retained for up to one year. Raw cart-drawer events are retained for up to 90 days. Customer data exports are scheduled for removal 30 days after creation or one day after download, whichever comes first. Uninstallation disables offers and removes access credentials; Shopify's shop deletion request removes retained shop data. Shopify customer deletion requests remove associated order records and cached exports. Backup copies may persist until the configured backup retention period expires and must be processed before restoration.

Your requests

Customers should contact the store where they placed an order to request access or deletion. Merchants can download available NoCut data exports from the app after Shopify forwards a request. Contact support@getnocut.app for privacy questions or assistance.